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Your Satisfaction
 If satisfaction is what you're seeking, you'll find it in a HotSpring® Spa. HotSpring Spas transcend the sum of their parts to become a complete, coordinated system of relaxation and comfort. They are simple to operate and maintain with a wide variety of unique jets, silent operation, unsurpassed energy efficiency and durability that guarantees years of total satisfaction. For over 27 years, Watkins Manufacturing Corporation has pioneered breakthroughs in the spa industry, leading to numerous awards for their exceptional innovations. No wonder over 850,000 proud owner have made HotSpring Spas the world's number one selling brand of portable hot tub. They are recognized as the market leader, with a global network of over 850 dealers and service centers in 60 countries.
Our Service
 Real service is what you receive, not what you're promised. This is why Onsen is renowned as the service leader. Onsen received HotSpring Spa's first National Customer Satisfaction Award in 1992. In 1997, Onsen was awarded the National Outstanding Service Department Award. Onsen's exclusive service, like Free Test Soaks, Free Site Assessment, Guaranteed Trade-in Value, Operation Cost Guarantees and Free Warranty-End Check Ups add up to a service commitment that insures your spa will operate for years to come. It is the kind of service that gives you peace of mind as well as a true sense of satisfaction.
Our Guarantee
 A guarantee should be just that: in the event of a problem, the issue will be taken care of promptly and efficiently. At Onsen, we wouldn't have it any other way. Our guarantees, as well as those of HotSpring, are straight forward and comprehensive. Made of the highest quality materials and state-of-the-art components, HotSpring Spas have the most complete warranty in the industry — a full five years parts and labor on virtually every component and seven years parts and labor on surface structure. We'll even guarantee your operating costs. You see, what we're really guaranteeing is your satisfaction.
Our Hourly Rentals
 Soaking in a spa is one of the nicest things we know that you can do for your body. It eases tensions, relaxes muscles and improves circulation. It just makes you feel better as it melts and soothes away daily stress — hydrotherapy for the body and mind. We invite you to enjoy one of our 14 private spa rooms in a quite garden setting. Each room has its own covered dressing area, shower and spa complete with hydro jets, including the patented MotoMassage. Open to the sky, it's a perfect setting to savor a frosty winter's eve, a starry summer night or even the cool rain showers of Oregon. The facility is open year ’round and rentals are on an hourly basis. Soaking is a fun activity to share with family and friends or to give as a gift to someone special. For your enjoyment we offer a number of special programs for frequent visitors.
We are proud of our reputation for quality products and superior service. It is hard-earned. We sincerely hope that you will give us the opportunity to continue to build that reputation and to provide you with what we enjoy giving most — satisfaction.
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